AstroMaster Privacy Policy

Last updated: September 27, 2026Effective: September 27, 2026

This Privacy Policy applies to the AstroMaster (星盘通) website, Android app, and iOS app, provided by Douyue Technology (shenzhen) Co., Ltd. It explains how we collect, use, store, share, and protect personal information. Features vary by platform and version; we process information for a feature when you use it.

App and developer information

  • App name: AstroMaster (星盘通)
  • Google Play package name: com.xingpantong.astro
  • iOS Bundle ID: com.xingpantong.astro
  • Google Play developer name: 星盘通
  • Legal entity: Douyue Technology (shenzhen) Co., Ltd
  • Registered address: Room 1019, Haichuan Building, North Side of Baoyuan Road, Gushu Community, Xixiang Subdistrict, Bao'an District, Shenzhen, GD 518000, China
  • Privacy contact: kefu@xingpantong.com

1. Information we collect

  • Account details, such as your email address and sign-in identifiers
  • Birth date, time, and place, and your daylight saving time setting, used to calculate astrology charts
  • Your current city and time zone (optional), used for local dates and personalized forecasts. Precise coordinates used while choosing a place are not saved to your profile as your current location
  • Birth profiles you create and the names on them
  • Questions and content you submit in divination or consultations
  • Device, browser, access log, and usage information
  • Your location, only if you allow it, to help you choose a place
  • Mood content: the mood you select and any optional note you add.
  • Practice records: practice type, completion date, duration, and any reflection you choose to add afterward.
  • Purchase information: products, transaction identifiers, orders, and entitlement status for purchase verification, restoration, and refunds. The purchase platform handles payment card details.

2. How we use information

  • To provide charts, horoscopes, consultations, reports, accounts and purchase entitlements; sync mood and practice records; secure the service; and respond to support requests.
  • Process orders and payments, and send service notifications
  • Keep accounts secure, prevent abuse, and troubleshoot problems
  • Improve the product and your experience
  • Comply with applicable law and respond to support requests

3. Storage and security

We use reasonable technical and organizational safeguards. No internet service can guarantee absolute security.

Account closure and historical-record retention follow the explanation below; closing an account does not immediately erase all records permanently.

  • TLS encryption in transit
  • Access controls and operational auditing
  • Retention only for as long as the stated purposes require, or as required by law

4. Sharing and disclosure

We do not sell your personal information.

When you request an AI conversation or interpretation, your question, relevant conversation context, and necessary information from your selected profile are sent through our service to model providers that generate the content. Do not submit sensitive details unrelated to your request.

AI-generated content can be incomplete or incorrect. It is for reference and self-reflection, not automated medical decision-making, diagnosis, or other professional advice.

  • With your consent
  • With payment, cloud, authentication, and analytics providers, only as needed to provide the service
  • When required by law, or when necessary to protect users, the public, or our lawful rights

5. Your choices and rights

Deleting your account disables it immediately, revokes sign-in, and clears public profile details. Historical business and audit records are kept under our soft-deletion policy, but you can no longer access them.

To meet audit, compliance, order-reconciliation, and dispute-resolution obligations, we keep historical business records and soft-deleted authentication records rather than permanently erasing them along with the account. These records are never restored to the deleted account or automatically transferred to a new account.

  • Access, correct, or delete eligible personal information
  • Withdraw consent where processing is based on consent
  • Request a portable copy where applicable
  • Delete your account in account settings

6. Cookies and similar technologies

The website uses essential cookies for core features. Optional analytics and advertising measurement follow your consent choices, which you can manage through the website cookie panel or browser settings. For native apps, see Platform differences.

7. Minors

Our services are intended primarily for adults. Minors should use them only with the consent and supervision of a parent or guardian. If we learn that a minor's information was collected without the required consent, we will take appropriate steps to delete it.

8. Policy updates

We may update this policy. We will notify you of material changes in the service or through another appropriate channel, and show the updated date on this page.

9. Platform differences

  • Sign-in: Android supports email verification codes and Google, not Apple sign-in. Apple or Google sign-in on iOS applies only to versions offering those options. We do not receive your Apple or Google password.
  • Purchases: Android digital in-app purchases use Google Play; iOS uses the Apple App Store; website purchases use the payment provider shown at checkout. Payment platforms handle card details; we process orders, transaction verification, and entitlement records. Account deletion or uninstalling the app does not cancel store subscriptions.
  • Device storage: Android credentials are protected by Android Keystore; iOS uses Keychain; the website uses essential browser storage and cookies. Manage optional permissions in system or browser settings.
  • Analytics: optional website analytics and advertising cookies follow your consent settings. Android Firebase Analytics and advertising measurement are off without an explicit authorization record; refusing does not affect core features. This does not mean every platform integrates the same SDKs.

10. Contact us

Contact us with privacy questions, complaints, or data rights requests.

Support emailkefu@xingpantong.comWe aim to respond within 15 business days.